Privacy Policy

1 Introduction

Welcome to Ghar Mai Upachar ("GMU", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].

2 Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

👤

Personal Data

Your full name, email address, phone number, and encrypted password used during account creation.

🏥

Health Data

Information provided during consultations, symptom descriptions, and queries submitted through our portal.

💳

Payment Data Security

We never store full credit card details. All payment processing is handled securely by verified third-party payment gateways (e.g., eSewa, Khalti, Stripe).

3 How We Use Your Information

We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

Account Management: To facilitate account creation and logon process.
Medical Connection: To securely connect you with verified healthcare professionals.
Service Delivery: To fulfill and manage your appointments and consultations.
Communication: To send administrative information to you regarding policy changes or appointments.

4 Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Specifically, your health queries and profile data are shared only with the verified medical professionals you actively choose to interact with on our platform.

5 Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6 Your Privacy Rights

You may review, change, or terminate your account at any time. If you would like to request that your personal information be entirely deleted from our systems, please contact support via the dashboard or email.

Contents