Terms of Use

Please read these terms carefully before using the Ghar Mai Upachar platform.

Effective Date: April 2026

1 Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Ghar Mai Upachar ("GMU", "we", "us", or "our"), concerning your access to and use of the gharmaupachar.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.

2 Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us.

3 User Representations

By using the Site, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete.
  • You will maintain the accuracy of such information and promptly update such registration information as necessary.
  • You have the legal capacity and you agree to comply with these Terms of Use.

4 Medical Disclaimer

Emergency Medical Conditions

Do not use this Site for emergency medical needs. If you experience a medical emergency, call emergency services or visit the nearest hospital immediately.

Professional Advice: The content provided through the platform (including by Partner Doctors) is for informational purposes. Ghar Mai Upachar itself does not provide medical advice. We act as a technology platform connecting you with licensed healthcare professionals. Any advice or diagnosis provided via video consultation or query is the sole responsibility of the responding professional.

5 Appointments and Payments

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Booking

Appointments are strictly subject to the real-time availability of the healthcare professional.

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Fees

Consultation fees are displayed transparently before booking and processed via secure gateways.

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Cancellations

Cancellations made 24+ hours in advance may be eligible for a refund. No-shows are not refunded.

6 Partner Obligations

If you register as a Partner on our platform (Doctor, Clinic, or Hospital), you agree to maintain active and valid medical licenses, provide accurate credentials, and adhere strictly to the medical code of ethics in Nepal. We reserve the right to suspend or terminate any partner account found violating these standards.

7 Governing Law

These Terms shall be governed by and defined following the laws of Nepal. Ghar Mai Upachar and yourself irrevocably consent that the courts of Nepal shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

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